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Projects judged by what happened after launch

A selection of recent engagements. Every number below is a real post-launch measurement agreed with the client.

Serai Wellness spa reception with the new booking website on a tablet
Web design · Booking integration

Serai Wellness Group

A five-outlet spa group whose phone-only booking was capping growth. We rebuilt the brand's web presence around a real-time booking flow connected to their scheduling system.

3.1×online bookings in 4 months
–41%reception call volume
Bintang Cargo operations team using the new quotation portal
UX · Web portal · CRM integration

Bintang Cargo Solutions

Freight buyers were abandoning a nine-field quote form. Journey mapping cut it to three steps with instant estimates, feeding qualified leads straight into the sales CRM.

+188%completed quote requests
2 daysfaster average quote turnaround
KopiKita roastery counter with freshly packed coffee beans for online orders
eCommerce · Subscriptions

KopiKita Roastery

A specialty roaster selling mostly through Instagram DMs. We launched a storefront with FPX and e-wallet checkout plus a weekly-bean subscription engine.

33%of revenue now online
410+active subscriptions in year one
Menara Physio clinic front desk with the redesigned appointment site on screen
Web design · CRO retainer

Menara Physio Care

A physiotherapy clinic ranking well but converting poorly. A rebuild plus six months of structured testing turned search traffic into a full appointment book.

+92%appointment requests
1.9smobile load time, down from 7.4s

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